Is there a free trial?+
Yes, the Starter plan comes with a 7-day free trial. Cancel any time before it ends. Start free on Starter to evaluate the platform end-to-end, then upgrade to Growth or Enterprise when you're ready. Growth and Enterprise start as paid plans.
Which AI platforms does each plan track?+
Coverage widens with the tier. Starter tracks ChatGPT. Growth tracks ChatGPT, Google AI Overviews and Google AI Mode. Enterprise and every agency plan track all 10 AI platforms: ChatGPT, Claude, Gemini, Perplexity, Grok, Brave AI, Meta AI, Microsoft Copilot, Google AI Overviews and Google AI Mode. Every plan sweeps its platforms daily.
How do agency plans work?+
Each agency plan includes a set number of client organisations (10, 25 or 50), each with its own tracking, brand profile and configuration, all run from one agency workspace and one login. Every client gets all 10 AI platforms swept daily, 100 tracked prompts and 5 competitors. Sign up and set your organisation up as an agency to see agency pricing.
Can an agency add more clients?+
Yes. Add client organisations at any time without changing plan: up to 30 on Launch, 60 on Growth and 120 on Scale. Extra markets for a client can be added the same way.
What is a tracked prompt?+
A query you've registered for ongoing engine runs. WriteWorks runs your tracked prompts across the AI platforms your plan covers, captures the answer, and logs citations, share of voice and engine coverage on a 24-hour refresh.
What are AI tokens?+
Tokens are how AI work is measured: co-author rewrites, prompt generation, optimisation lens scoring, agentic workflow steps, sheets cell operations. Because usage is metered on the tokens the model actually processes rather than on clicks, a short rewrite costs a fraction of what a full article draft does. Monthly allowances are 3.2 million tokens on Starter, 12 million on Growth and 96 million on Enterprise. AI visibility engine sweeps are included with every plan and never draw on your tokens.
Do prices include VAT?+
No. Prices are in USD and exclude VAT. VAT, or the local sales tax, is calculated from your billing address and added at checkout where it applies. Businesses can add their VAT number at checkout, so eligible EU business purchases are reverse-charged, and every invoice shows the tax breakdown.
Can I buy more AI tokens?+
Yes. Token packs top up your balance on demand, in three sizes, and they stack on top of your monthly allowance so a busy month never throttles the closed loop. Current pack pricing is on the plans page inside the platform.
How many websites and seats does each plan include?+
Every plan tracks one website per organisation. Starter and Growth include a single organisation and a single seat. Enterprise includes up to 5 organisations and unlimited team seats, so a multi-brand team can run up to 5 websites, one per organisation, each fully isolated.
How long is my history kept?+
One year of AI visibility history on every plan: every captured answer, citation and share-of-voice reading stays available for twelve months, whichever tier you are on. Agent analytics, the AI crawler visits recorded on your site, is kept for 90 days.
Which markets can I track?+
21 markets are tracked accurately today: Global plus 20 countries. Every plan includes one market, chosen when you set your brand up. Track more at the same time by adding region add-ons to any plan.
What's the difference between Growth and Enterprise?+
Two things. Enterprise widens engine coverage from three AI platforms to all 10+, and it unlocks unlimited team seats, up to 5 organisations (one website each), API access, webhooks and priority support. Growth is sized for a solo operator running a serious programme on a single website.
How is Enterprise billed?+
Yearly or quarterly, with no monthly option. Enterprise is priced for the brands, markets and engines you need to cover, so talk to sales for a quote.
Can I change plans later?+
Yes. Upgrade or downgrade at any time. Changes take effect immediately and we prorate any differences.
Do you offer annual billing?+
Yes. Yearly billing saves 10% on every plan: Starter is $2,905 a year instead of $269 a month, and Growth is $8,737 a year instead of $809 a month.