Workflow and delivery

Slack integration

A visibility change nobody sees is not a signal. The Slack integration posts agent results and alerts into the channel your team already watches, with enough context to act on them there.

What it is

What the Slack integration is

The Slack connection posts messages to channels you choose. Scheduled reports, competitor movements, new citations and lost ones arrive as posts rather than as a page somebody has to remember to open.

WriteWorks reads nothing from your conversations. The permission it asks for is to post to the channels you nominate, which is the smallest access that makes delivery work.

Visibility alerts
Scheduled report summaries
Agent results
Channel routing
What it does

What you can do with it

Four questions the two data sets answer together that neither answers alone.

When an engine starts citing a competitor for a prompt you owned, the alert lands in the channel rather than in next month's report.

How it works

How the Slack integration works

About a minute to connect, and nothing to maintain afterwards.

1

Connect Slack

Open Settings, then Integrations, and choose Slack. Authorise the workspace and approve the permission to post.

2

Pick the channels

Choose which channel each kind of message goes to: alerts, scheduled reports, or a specific brand's updates.

3

Choose what is worth interrupting for

Set the thresholds that make something an alert, so the channel carries signal rather than every small movement.

4

Act from the message

Each post carries the prompt, the engine, what changed and a link to the detail, so the next step is obvious.

Who it is for

Who uses the Slack integration

The same connection answers a different question depending on who is asking.

Find out about a lost citation the day it happens, not at the end of the month.

You bring your own account. The Slack integration authenticates with your own account at Slack, on your own plan and your own quota. WriteWorks reads the data that account already has access to, and nothing else. Disconnect at any time and the stored credential is deleted.

Related

Works well alongside

FAQ

Slack integration FAQs

The questions teams ask before connecting it.

What does the Slack integration do?+
It posts WriteWorks alerts, scheduled report summaries and agent results into the Slack channels you choose, with the context needed to act on them.
Can WriteWorks read our Slack messages?+
No. The integration posts to the channels you nominate and does not read conversations.
How do I connect Slack to WriteWorks?+
Open Settings, then Integrations, choose Slack, authorise the workspace and pick the channels for each kind of message.
Can different brands post to different channels?+
Yes. Routing is per brand and per message type, which is how agencies keep client updates separate.
Will it flood the channel?+
Only if you set the thresholds that way. Alerts fire on the changes you decide are worth interrupting for, and scheduled summaries arrive on your cadence.
What happens if I disconnect it?+
The stored credential is deleted and posting stops immediately. Messages already sent stay in Slack.

Connect Slack and see the whole picture

Measure how 10+ AI platforms answer your buyers, join it to the paid and organic data you already have, and ship the content that flips the citation.

Slack Integration | WriteWorks