Brand & Competitor Sentiment

It's not enough to be mentioned. It's how you're described.

WriteWorks tracks the tone of every AI answer, whether engines speak about your brand positively, neutrally, or critically, and compares it to how they describe your competitors. Per prompt. Per engine. Over time.

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AO
Amara Okafor
Plan
To-do list
Opportunities
Prompt research
Keyword research
Action
Create
Automate
Sheets
Manage
Library
Measure
Overview
AI search
Agent traffic
Other
Google Search Console
AI Search
Analytics
Visibility
Prompts
Query fanouts
Platforms
Regions
Personas
Sentiment
Citations
Citation gaps
Bot signals
Visibility
How often AI engines mention your brand, your share of voice vs competitors, and where you rank across the prompts you are tracking.
Last 30 days
Previous period
Regions
Platforms
Visibility score
0%0%
Visibility score rank
#,
across 34 tracked competitors
Visibility score rank
Citation share rank

Trusted by teams winning AI search

GoTeachingJobsFhreshSurge45GraftPalKleepa
Per-answer
Mention sentiment
Positive / neutral / negative, with answer-text evidence
Side-by-side
Competitor sentiment
Not just who's mentioned, who's spoken of better
Over time
Sentiment trend
Catch a negative narrative before it hardens
8 engines
× regions × personas
Tone captured on every tracked surface
The challenge

Presence tracking can't tell the difference

Two brands can both be mentioned in the same AI answer, and one walks away the recommended choice while the other is the cautionary footnote.

Mentioned ≠ recommended

Two brands appear in the same answer; one is the default choice and one is the warning. Presence tracking scores them identically.

You can't see the talked-out-of deals

Presence tells you that you appeared. It can't tell you whether the engine just talked the buyer out of choosing you.

Competitor tone is invisible

Knowing a rival is mentioned isn't the point. Whether AI describes them as the safer, smarter, or default choice is, and most tools never capture it.

Narratives harden before you notice

A negative framing builds quietly across answers and engines. Without a sentiment trend, you find out once it's the consensus.

The solution

What WriteWorks tracks

The tone of every mention, yours and every competitor's, captured per prompt, per engine, across regions and personas.

Your brand sentiment, per answer

Every time an engine mentions you in a tracked prompt, WriteWorks reads the tone of that mention, positive, neutral, or negative, and records it alongside the citation and the answer text.

Competitor sentiment, side by side

The same analysis runs on every competitor in the same answer. You don't just see share of voice, you see whether AI engines describe your rivals more favorably than you, and exactly where.

Sentiment over time

Track how tone shifts as engines update their answers, as you ship content, and as your category moves. Catch a negative narrative forming before it hardens.

Across every surface

Sentiment is captured across all 8 AI engines, your tracked regions, and buyer personas, so you can see that one engine praises you to enterprise buyers but undersells you to a different audience.

Customer story

How teams are winning AI search

From invisibility to category dominance across every major answer engine.

Share of voice, proven

We retired three legacy tools and rebuilt our motion around WriteWorks. We can finally see our share of voice on the engines our buyers ask, and prove the lift on every run.

JK
Jordan Kessler Head of Growth, GoTeachingJobs
Capabilities

From signal to fix

Sentiment isn't just a metric to watch, it's an input to the closed loop.

See the tone

Per-mention sentiment for you and every tracked competitor, scored on each answer.

Understand the cause

The answer text driving the tone, captured as evidence next to the score.

Engineer the narrative

A weak or negative mention becomes a citation-gap opportunity, with a brief to reshape how engines describe you.

Re-measure the shift

Ship the content and the next run shows whether sentiment actually moved, the loop, closed.

Time savings

The questions it answers

What presence tracking leaves you guessing about.

TaskBeforeWith WriteWorksTime saved
Does AI speak well of us, or just list us?UnknownPer-answer sentiment scoreContinuous
Is a competitor framed as the safer choice?InvisibleSide-by-side competitor sentimentAuto
Is our sentiment improving as we ship?AnecdotalSentiment trend over timeContinuous
Which engine / region / persona reads us worst?GuessworkPer-surface breakdownBuilt-in
Included

The metrics

Everything sentiment tracking surfaces, ready to act on.

Mention sentiment: positive / neutral / negative
Sentiment vs every tracked competitor, side by side
Sentiment trend over time
Answer-text evidence behind every score
Per-engine, per-region, per-persona breakdown
Captured across all 8 AI engines on every plan
Negative mentions surfaced as citation-gap opportunities
Brief generation to reshape how engines describe you
Built for

Built for the teams who own the narrative

Whoever is accountable for how AI describes your brand and category.

Product marketers

Control how AI describes your product and category, the strongest, most unique angle for this role.

Brand & comms leaders

Catch a negative narrative forming across engines before it becomes the consensus.

Growth leaders

Add sentiment trend to the board-ready picture of AI visibility, alongside share of voice and citation rate.

Competitive intelligence

Know not just if AI mentions a rival, but whether it speaks better of them than you.

Featured story

We closed the share-of-voice gap across every major engine. Our content team now ships citation-ready by default, and we have the proof to show it.

Read the full story
8 engines
One closed loop
Citation gap
Diagnosed and closed
Precision
Not just presence
FAQ

Frequently asked questions

Everything teams typically ask before getting started.

How is sentiment different from share of voice?+
Share of voice tells you how often you're cited versus competitors. Sentiment tells you how you're described when you are cited, positive, neutral, or negative, and how that compares to the tone applied to your rivals in the same answer.
Do you track competitor sentiment too?+
Yes. The same tone analysis runs on every competitor mentioned in the same answer, so you can see whether AI engines describe a rival as the safer, smarter, or default choice, not just that they appear.
Which surfaces is sentiment captured on?+
All 8 AI engines, across your tracked regions and buyer personas. That lets you see, for example, that one engine praises you to enterprise buyers but undersells you to a different audience.
Can I act on a bad sentiment score?+
Yes. A negative or weak mention becomes a citation-gap opportunity: WriteWorks shows you the answer text driving the tone, then generates a brief to engineer content that reshapes how engines describe you. You measure the sentiment shift on the next run.
Explore more

Keep exploring

Related solutions, adjacent use cases, and platform features.

Get started

Track how AI describes your brand, not just whether it mentions you.

See the tone, understand the cause, engineer the narrative, and re-measure the shift, per prompt, per engine, over time.